Learning Delta trains on all aspects of selling. Each company, each person even, has different needs. All our trainings are “In Company”.
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Top 10 competences of sellers. 1. Presenting Selling is not presenting. Yet you have to be able to present, whether it is for one person or a whole audience.
2. Selling is not negotiation Learn to play the game.
3. Rapport Level with your converseation partner: intonation, body language, movements, speaking rhythm, anchors, eye contact. Pacing & leading.
4. Listening, summarizing, deeper questioning Learn the basis skills of a good listener.
5. Preparation for a sales call The perfect call prep in 7 steps
6. Influencing needs Find and enhace needs through chunking and spinning.
7. Metaphors Use metaphors to emphasise your story. More entertaining
than a sales pitch and effective on a subconscious level.
8. Handling objections Be able to handle each objection using chunking techniques to eliminate or reduce needs.
9. Always be Closing The wildest stories exist about closing. Ever heard of the puppy,
the Benjamin Franklin or the yes-set close?
Seriously, though: what do you do upon encountering negative, neutral, or positive buying signals?
10. Account management Quick, effective teamwork.
Top 10 competences of management. 1. Coaching, hands on & off (GROW) Coach, inspire and motivate your team members.
2. Time Management & delegating Take control of time. About priorities, time-consumers, deadlines, learning to say no, and quality time. Enabling & empowering.
3. Train the Trainer Improve your training skills as a manager and learn the tricks of the trade.
4. Effectively presenting Know how to capture an audience and stimulates interaction.
5. Sales Management Realise your sales goals with your team.
6. Financial Management Survey the implications of estimates and budgets. Give your staff clear boundaries in negotiating with profit- and price calculations.
7. Negotiating Everything about effectively reaching a win-win situation. Learn about teaching this to your employees as well.
8. Recruiting & Selection Based on competences instead of vagueness.
9. Project Management & teambuilding From starting till deadline: optimise your competency in leading, coaching, delegating, organising, handling conflicts, managing relations and building a team from a group.
10. Handling resistance Everyting about motivation-intervention techniques.
Other Sales trainings.
Basic communication Telephone skillsTrouble shooting
Selling skills (basic)
Telephone selling skills
Customer car telephone skills
Retail sales
Commercial skills for service engineers
Selling skills for support professionals
Advanced Selling skills (advanced)
Business presentations
Sales planning and territory management
Strategic selling
Capital sales Account management and relationship building
International account management
Consultative selling
Cross & upselling
Negotiation skills
Sales call preparation
Question techniques and interviewing methods
Handling emotions
Handling objections
Argumentation and price defense
Closing techniques
Demonstration techniques
Writing proposals
Other management trainings.
Management (basic)
Leadership styles (basic)
Time management
Presentation techniques
Negotiation skills
Communication skills
Customer care
Train-the-trainer
Effective meeting skills Project management
Networking skills
Financial management for non-financials
Marketing fundamentals
Sales management
Recruiting and selecting staff
Teambuilding
Problem solving
360 Feed-back
7 Habits (Covey)
Call center management
Field service management
Sales office management
Conflict management
Product management
Change Management
Financial Skills, business planning
Coaching Skills
Peercoaching
Development planning and career counseling
Criteria based interviewing
Writing a sales plan
Preformance assesment